Every year, REACH conducts a Family Satisfaction Survey with our community who receive services. If a family receives more than one service from Reach, they can choose to complete a survey for all services or just one survey for the program they feel they got the most service from. This will be noted on the cover letter that is sent out with the paper surveys, as well as in the email sent out about the surveys. Access the results from 2020’s survey ici to understand the scope of the information gathered. It is very important that we get the highest response rate possible in order to make improvements and serve our families better. The REACH Family Satisfaction Survey can be completed in a matter of minutes and is user friendly. The on line version on Survey Monkey was emailed to families January 28, 2021. Paper copies were also mailed to families unable to complete electronically. We look forward to your participation and input!